Summary
A glitch on British Airways' shopping portal in January allowed users to earn a high number of loyalty points for purchases at Kate Spade, a handbag brand. Shoppers who spent money during this period received a large amount of Avios points, which are usually collected through flying or credit cards.
Key Facts
- A glitch allowed users to earn 250 Avios points per dollar spent at Kate Spade.
- Avios are points used by British Airways and partner airlines like Iberia and Aer Lingus.
- Normally, shopping portals offer 1 to 5 points per dollar, not 250.
- One buyer spent $3,500 on purses and received 846,500 points.
- The points were enough for 40 flights from LA to Hawaii.
- The error was active for a short time but the points were honored.
- British Airways issued a statement apologizing for the confusion.
