Summary
Outbound flights from the UK are facing delays due to a technical issue with air traffic control. If your flight is delayed or cancelled, UK law requires airlines to offer refunds or alternative flights, and they must also provide food and accommodation if needed. Airlines are generally not required to provide compensation for disruptions due to extraordinary events like weather, but you may claim compensation if the airline is at fault and you get short notice of cancellation.
Key Facts
- A technical issue has caused flight delays in the UK, but the system has been restored.
- Major UK airports affected include Manchester, Liverpool, Birmingham, and Edinburgh.
- If a flight is cancelled, you can choose between a refund or an alternative flight.
- Airlines must provide meals, drinks, and accommodation if a flight is cancelled or delayed.
- For certain disruptions, claims for unused services (like hotel stays) can be made to a credit card company or travel insurance provider.
- Compensation may be available if the airline is at fault and provides less than two weeks' notice for a cancellation.
- The compensation amount depends on the flight distance and ranges from £220 to £520 per person.
- In case of overnight delays, airlines must provide free accommodation and transport to/from the hotel.
