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Plane Passenger Puts Phone in Seat Pocket—Not Ready for 'New Policy'

Plane Passenger Puts Phone in Seat Pocket—Not Ready for 'New Policy'

Summary

A passenger on a Southwest Airlines flight from Las Vegas to Denver was surprised by a rule that prohibited items in the seat-back pocket during takeoff and landing. This rule was announced multiple times, but it does not specifically appear in Southwest's published carry-on policies. Passengers expressed confusion and questioned if this was a new policy or a one-time decision by the flight crew.

Key Facts

  • The flight was from Las Vegas to Denver.
  • Passengers were told not to put anything in seat-back pockets during takeoff or landing.
  • The announcement was repeated several times, and attendants checked compliance.
  • Southwest Airlines' official carry-on policy does not mention seat-back pocket restrictions.
  • The confusion led passengers to question if this rule is a new or specific flight policy.
  • Comments from other travelers showed this announcement was new to many of them.

Source Information