Cruise Operator's Service Charge Hike Sparks Backlash
Summary
Princess Cruises increased its service charge from 18% to 20% to cover rising operational costs and maintain quality service. This change has sparked criticism from some passengers, but the company said it is needed to support its crew and ensure a good experience for guests.Key Facts
- Princess Cruises raised its onboard service charge to 20%.
- The increase is from the previous rate of 18%.
- This new charge applies to drinks, dining, and other services not included in the cruise fare.
- The increase will be implemented as each ship gets ready for its next departure.
- The service charge is separate from other daily gratuities.
- Some passengers and bloggers criticized the increase, calling it an added expense.
- The changes will not affect passengers who prepaid as part of an all-inclusive package.
- Princess Cruises said the increase helps manage rising costs and supports their crew.
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