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Just the Facts, from multiple news sources.

Lloyds, Bank of Scotland and Halifax apps showing customers other users' transactions

Lloyds, Bank of Scotland and Halifax apps showing customers other users' transactions

Summary

Some customers of Lloyds, Bank of Scotland, and Halifax saw transactions from other people's accounts on their banking apps. The issue was resolved quickly, and an investigation is being conducted to find out what happened.

Key Facts

  • Customers using Lloyds, Bank of Scotland, and Halifax banking apps saw transactions from other users.
  • The problem occurred on a Thursday morning and was resolved quickly.
  • A spokesperson for Lloyds Banking Group apologized for the issue.
  • An investigation into why this happened is currently ongoing.
  • One customer saw accounts of six different users, including National Insurance numbers.
  • Transactions shown included payments from a pub and wages from a company in England.
  • The issue also revealed benefits payments from the Department of Work and Pensions.

Source Information