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Shoppers Alarmed by What’s Happening at Malls: ‘Living in Hell’

Shoppers Alarmed by What’s Happening at Malls: ‘Living in Hell’

Summary

A debate has emerged about paid parking spaces at some malls in the U.S. The change aims to improve parking availability but has upset some shoppers, especially as malls face declining foot traffic due to online shopping. Some people believe these fees might drive customers away, while others see it as a way to manage limited parking space.

Key Facts

  • Some U.S. malls have introduced paid parking, offering the first hour free with charges thereafter.
  • The Fashion Outlets of Chicago in Rosemont has a new parking fee system to prevent misuse and improve accessibility.
  • A spokesperson said the change aims to keep parking available and ensure positive customer experiences.
  • Traditional malls are struggling with fewer visitors and declining popularity due to online shopping growth.
  • No new malls have been built in the U.S. since 2006, and 15% may close in the next decade.
  • Online shopping has doubled in the past seven years, affecting mall foot traffic.
  • Some agree with the paid parking, viewing it as a way to keep desirable parking available.

Source Information