Summary
A woman named Rhonda Montgomery lost £17,000 due to a scam where fraudsters pretended to be from her bank, Revolut. Rhonda traveled across the UK to confront the person she believed was responsible, only to find that the individual no longer lived at that address.
Key Facts
- Rhonda Montgomery was scammed out of £17,000 by people pretending to be from Revolut.
- The scam started with a fake phone call she received while on a business trip in Germany.
- Rhonda believed the scammer's story because they had her personal details and account information.
- The scammers convinced her to move her money to a 'temporary account,' which they controlled.
- Rhonda tried to confront the suspected scammer by traveling across the UK, but the individual was no longer at that location.
- Revolut says their system was not accessed by fraudsters and suggests that Rhonda was persuaded to give out a security code.
- Rhonda disputes providing any codes, maintaining that she was tricked through detailed impersonation.
- The incident is part of a type of fraud known as an impersonation scam, where scammers pretend to be from a bank.
