Summary
A pub landlord in Cheadle, Staffordshire, expressed frustration after 30 people failed to show up on Mother's Day. He had prepared extra staff and food, which increased costs without the expected revenue. Rising expenses, such as energy bills and business rates, are also challenging for his small business.
Key Facts
- Connor Devine runs The Huntsman pub in Cheadle, Staffordshire.
- On Mother's Day, 30 customers did not show up for their bookings.
- Devine had organized extra staff and food in preparation for the day.
- The pub has faced increased operating costs, including a 345% rise in gas and electricity bills over four years.
- The pub does not currently require deposits for bookings but may consider it to reduce no-shows.
- Devine expressed that the hospitality industry overall is dealing with many no-shows.
- The landlord mentioned cutting back on expenses, including staff wages, due to financial challenges.
