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Just the Facts, from multiple news sources.

IT failure leaves Hargreaves Lansdown clients unable to make transactions

IT failure leaves Hargreaves Lansdown clients unable to make transactions

Summary

Hargreaves Lansdown, a UK financial services company, is experiencing technical problems that prevent clients from logging into their accounts and completing transactions. The company assured that there is no cybersecurity threat and client data remains safe. They are working to fix the issue and have apologized to affected customers.

Key Facts

  • Hargreaves Lansdown helps manage investments for about two million people.
  • Clients are having trouble accessing their accounts online and via mobile.
  • The company confirmed that clients' funds and data are secure.
  • The issues started on Thursday evening, impacting many clients.
  • Downdetector, a website that tracks online service outages, recorded many reports of problems.
  • Some clients have expressed frustration and financial loss due to missed trading opportunities.
  • Hargreaves Lansdown has committed to resolving the issues quickly and updating clients via their website status page.