Summary
Five Guys announced it will replace its fry cups with paper bags to keep fries fresher and be more environmentally friendly. The change has led to customer complaints about portion sizes and grease issues with the new bags, but the company says serving sizes remain the same.
Key Facts
- Five Guys is replacing its fry cups with biodegradable paper bags.
- The company says the change aims to keep fries fresher, especially for takeout and delivery.
- Customers have complained that the paper bags soak up grease, leading to leaks.
- Many customers think they are receiving smaller portions in the new bags.
- Five Guys insists that the portion sizes have not changed.
- The new bags are designed to be environmentally friendly and reduce waste.
- Five Guys plans to continue using the paper bags despite customer complaints.
