Summary
A woman in New York paid $500 for a pet sitter from a trusted website to care for her pets during her Christmas vacation. When she saw alarming footage of her pets and home in disarray, she returned early to find her animals neglected and her house damaged. Although she requested help from the pet-sitting service, she has not received compensation or an apology.
Key Facts
- Ashley Culver hired a pet sitter through Wag! for five days at her Manhattan home.
- She paid $500 for the service while she vacationed in Nashville.
- Upon seeing distressing footage, she returned home early and found her home in poor condition.
- Her pets were left without food or water, and her dog was very scared.
- The pet-sitter used Culver's belongings and left the home messy.
- Culver estimates damages totaling almost $4,000.
- Wag! has suspended the caregiver and started an investigation but has not compensated Culver.
- Culver shared her experiences on Instagram, gaining significant attention.
