Summary
A family of twins flying with Southwest Airlines faced an issue where they were separated on the flight despite paying for an extra seat to be together. A flight attendant enforced a rule about seating due to mask limits, but this decision was questioned. The family was reunited during the flight after other staff intervened.
Key Facts
- A family with twin infants was separated on a Southwest Airlines flight from Orlando to Detroit.
- They paid for an extra seat so the family could sit together, as advised by airline rules.
- A flight attendant stated they could not sit together due to oxygen mask limits per row.
- The row they paid for ended up with two empty seats.
- Other flight attendants later apologized, saying the order came from higher up.
- A debate on Reddit discussed whether this was a real policy or an error.
- The family was eventually allowed to sit together during the flight.
- Airline policies often restrict one lap infant per row due to safety equipment availability.