Travelodge investigating more reports of strangers accessing rooms, says CEO
Summary
Travelodge, a hotel chain, is investigating multiple reports of strangers entering guest rooms without permission. These investigations began after a serious incident where a woman was assaulted by a man who gained access to her room with a key card. The CEO of Travelodge has apologized for these breaches and announced a full review of the hotel’s security procedures.Key Facts
- Travelodge is investigating reports of unauthorized room access incidents.
- A woman was assaulted by a man who got a key card to her room in 2022.
- The perpetrator, Kyran Smith, was sentenced to seven-and-a-half years in prison.
- Two more women reported instances of strangers entering their hotel rooms.
- One woman received a partial refund and the other night incident was refunded.
- Travelodge CEO Jo Boydell publicly apologized for the security lapses.
- A review of room security procedures and incident handling is underway.
- The initial response from Travelodge to the assault victim was criticized.
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