Summary
New laws are set to make it easier for people to cancel subscription services with just one click. The Department for Business and Trade (DBT) announced that these changes will help save money and avoid "subscription traps." The laws are expected to be active by spring 2027.
Key Facts
- New laws will let people cancel subscriptions easily with a single click.
- The changes will include a 14-day cooling-off period to allow refunds after subscriptions auto-renew.
- The laws aim to prevent consumers from being automatically moved to more expensive contracts without notice.
- Companies must inform customers before free or discounted trials end.
- The DBT estimates the changes could save the public around £400 million a year.
- Some types of memberships, like those for charities, cultural, and heritage organizations, won't be covered by these rules.
- Approximately 10 million unwanted subscriptions are active in the UK.
- Over 3.5 million people in the UK are unexpectedly moved from free trials to full contracts.
