Summary
Target is using artificial intelligence (AI) to help customers shop, but new terms suggest buyers might have to pay for any mistakes made by the AI. This reflects a broader move in retail towards AI-assisted shopping, raising concerns about who is responsible when AI errors happen.
Key Facts
- Target's AI-assisted shopping uses technology partly from Google's Gemini models.
- The AI system can recommend products and make purchases for users.
- New terms state that customers are financially responsible for transactions made by the AI, even if incorrect.
- Target is collaborating with OpenAI to enhance its AI shopping features.
- Users on Reddit have criticized the policy, calling it unfair to consumers.
- Similar AI shopping tools have been introduced by Walmart and Amazon, which also caution users to check purchases.
- Despite AI errors, purchases fall under Target's general return policies, but users must review their transactions.
- The use of AI in retail raises questions about convenience versus consumer protection.
