Summary
Anthropic experienced a major technical problem on Wednesday morning that caused many users to have trouble logging into and using their Claude AI platform. The company began investigating the issue around 11 a.m. Eastern and later said login success was improving but work was still ongoing to fix everything.
Key Facts
- Anthropic’s Claude AI platform faced widespread outages on Wednesday morning.
- Users reported login failures, access problems, and errors on Claude’s website, API, and coding tool.
- The outage issues started around 11 a.m. Eastern time according to Anthropic’s status page.
- Downdetector showed over 20,000 user complaints during the outage period.
- Anthropic provided an update at 12:29 p.m. saying login success rates had improved.
- The company has not given a specific time for full recovery.
- Claude is an AI system released in 2023 that helps with writing, coding, and answering questions.
- Anthropic designed Claude using a “constitutional AI” approach to make it safer and more reliable.
