Summary
Many Americans are using artificial intelligence (AI) tools like ChatGPT to get health advice quickly. A recent poll found about one-quarter of U.S. adults used AI for health information in the past month, often to decide if they need to see a doctor or to understand medical details.
Key Facts
- About 25% of U.S. adults used AI tools for health information in the last 30 days.
- Users often want fast answers or extra information before or after doctor visits.
- AI tools are seen as improved versions of web searches, giving summaries instead of many links.
- Around 80% of adults still seek help from health professionals despite using AI.
- Some use AI because health care is too expensive, inconvenient, or hard to access.
- Many want help outside normal business hours or want to avoid paying for a doctor’s visit.
- Younger adults and people with lower incomes are more likely to use AI for health advice.
- Some users feel ignored by doctors or feel embarrassed to talk about health issues in person.
