Summary
Two of Australia’s largest car-share companies, GoGet and Flexicar, have removed fuel cards from their Melbourne vehicles after several thefts and break-ins. Now, users must pay for fuel themselves and ask for reimbursement, which may cause extra costs for customers during a time of high fuel prices.
Key Facts
- GoGet is Australia’s biggest car-share company, holding 35.2% of the market.
- Fuel cards used to be stored in cars to pay for fuel without upfront costs for users.
- Thieves have been breaking into cars and stealing these fuel cards in Melbourne.
- GoGet and Flexicar started removing fuel cards to protect vehicles and members.
- Users now must pay for fuel and keep receipts to get reimbursed later.
- Flexicar is a subsidiary of Hertz and is the second-largest car-share operator in Australia.
- Victoria Police noted an increase in reports of fuel theft but said it might be due to better reporting tools, not necessarily more crimes.
- Both companies plan to review their decisions regularly and update customers as needed.
