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Porn, dog poo and social media snaps: the ‘taskers’ scraping the internet for AI firm part-owned by Meta

Porn, dog poo and social media snaps: the ‘taskers’ scraping the internet for AI firm part-owned by Meta

Summary

A company called Scale AI, which is partly owned by Meta, hires many workers to train artificial intelligence (AI) by collecting and analyzing data from social media and other sources. Some workers said their tasks involved uncomfortable or personal data, like social media pictures and explicit content, and they faced low pay and constant monitoring.

Key Facts

  • Scale AI is 49% owned by Meta, Mark Zuckerberg’s company.
  • The platform Outlier, run by Scale AI, recruits experts to help improve AI systems.
  • Workers do tasks including gathering data from Instagram and transcribing adult content.
  • Many workers felt uneasy about collecting private data without users’ full knowledge.
  • Scale AI has contracts with the Pentagon and US defense companies.
  • Workers report low and unstable pay, with some recruited by misleading salary promises.
  • Taskers are monitored through a system that can take screenshots of their work.
  • Hundreds of thousands of people worldwide work on similar AI training platforms.
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