Summary
Amazon Prime Video experienced a technical failure during an overtime NBA game between the Miami Heat and Charlotte Hornets, causing the live stream to cut out for over two minutes. The issue was due to hardware problems in their production truck, and the service has a history of streaming difficulties during live sports events.
Key Facts
- The NBA game was only available live on Amazon Prime Video.
- The stream cut out during overtime, showing a “technical difficulties” message.
- Viewers missed a key Hornets possession and 22.1 seconds of game time.
- Amazon said a hardware failure in their production truck caused the outage.
- Prime Video has had similar streaming problems before, including audio and video syncing issues.
- Streaming problems happened despite Prime Video’s large investment in sports broadcasting rights.
- Fans expressed frustration, some fearing similar outages during more important games.
- The Hornets won the game by one point.
