Kenyan outsourcing company for Meta sacks more than 1,000 workers
Summary
More than 1,000 workers in Kenya have lost their jobs after Meta ended its contract with Sama, a company hired to do content moderation and AI training. The layoffs highlight difficulties faced by low-paid tech workers in developing countries who often have little job security.Key Facts
- Sama is a Nairobi-based company that does content moderation and AI training work for Meta.
- Meta stopped working with Sama after reports that workers had to view private and sensitive content recorded by Meta’s AI smart glasses.
- Over 1,000 Sama workers were given six days’ notice before being laid off.
- Many laid-off workers were involved in training AI systems by reviewing online content.
- Previous layoffs led to a lawsuit citing mental health problems like PTSD and depression among content moderators.
- Meta said workers reviewing AI content have user consent and ended the partnership because Sama did not meet its standards.
- Sama said it provides fair wages, benefits, and wellness support for employees.
- The layoffs have raised concerns about the risks low-paid workers in the global south face when working for large tech companies.
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