Summary
Some companies are combining their Human Resources (HR) and Information Technology (IT) departments under one leader due to the rise of Artificial Intelligence (AI). A survey found that many senior IT leaders expect this merge in the next five years. This change aims to streamline how work is done using both human skills and technology.
Key Facts
- Companies are merging HR and IT to better integrate AI into their operations.
- 64% of senior IT leaders at large companies predict this merge within five years.
- Moderna has already merged these departments, led by Tracey Franklin.
- Franklin's role involves managing both HR and IT functions to optimize work processes.
- Moderna partnered with OpenAI to train employees in using AI tools like ChatGPT.
- Covisian also merged its IT and HR teams for better alignment of technology and people.
- AI is being used in call centers to assist human workers with problem-solving.
- Merging HR and IT departments helps overcome conflicts between the two areas.
