Courts service 'covered up' IT bug that caused evidence to go missing
Summary
An IT bug in the case-management software used by courts in England and Wales led to missing or incorrect evidence in legal cases. Despite knowing about the problem, HM Courts & Tribunals Service took years to investigate and did not inform judges or lawyers. An internal report suggests the technical issue caused significant concerns about the software's design and handling.Key Facts
- An IT bug affected case-management software used by courts in England and Wales, causing evidence issues.
- HM Courts & Tribunals Service reportedly knew about the issue but delayed a comprehensive investigation.
- The internal report indicated judges and lawyers were not informed of the problem to avoid potential harm.
- HMCTS said it found no evidence that case outcomes were affected by the technical issues.
- The software involved is used in various court types, including family, civil, and tribunal courts.
- The Social Security and Child Support Tribunal was reportedly the most impacted.
- The software was introduced in 2018 and has reportedly had ongoing problems.
- Concerns have been likened to past scandals involving IT system failures.
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