Trustpilot hosts reviews of illegal casinos, raising concern among MPs
Summary
Trustpilot, a website for customer reviews, is hosting reviews of illegal online casinos that do not have proper licenses in the UK. This situation has raised concerns among UK government officials about the risks to consumers, especially those vulnerable to gambling harm.Key Facts
- Trustpilot hosts reviews of some large illegal online casinos operating without a UK Gambling Commission license.
- Illegal gambling sites linked to financial harm, addiction, and suicide have increased in the UK market.
- Trustpilot removed some affiliate review pages after being contacted but kept reviews for illegal casino operators.
- Offering gambling services without a license is a criminal offense in the UK.
- The UK government’s Department for Culture, Media and Sport (DCMS) is concerned and has set up a taskforce funded with £26 million to combat illegal gambling.
- Labour MP Alex Ballinger criticized Trustpilot for promoting unlicensed gambling sites that can cause harm and evade taxes.
- Trustpilot states it removes profiles of unlicensed gambling businesses and does not verify the legitimacy of businesses but allows consumers to share experiences freely.
- A recent court inquest linked unlicensed operators to a person’s suicide, highlighting the dangers of the illegal gambling market.
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