Royal Mail invests £500m to tackle late deliveries as second-class post cut back
Summary
Royal Mail will change second-class post delivery to every other weekday and stop Saturday deliveries starting next month. This is part of a £500 million plan to improve late deliveries and meet new targets set by the postal regulator, Ofcom.Key Facts
- Second-class post will be delivered every other weekday, with no deliveries on Saturdays starting next month.
- First-class post and parcel deliveries will stay the same, with daily service Monday to Saturday for first-class and up to seven days for parcels.
- Royal Mail aims to meet new delivery targets from Ofcom by next May.
- Ofcom fined Royal Mail £21 million last October for missing delivery targets in 2024-25.
- Royal Mail’s £500 million investment includes allowing 6,000 part-time workers to increase their hours if needed.
- Stamp prices have recently risen to £1.80 for first-class and 91p for second-class mail.
- The Communication Workers Union (CWU) will ballot members on the changes after reaching an agreement with Royal Mail.
- The company’s new delivery goals include 85% of first-class mail delivered next day within nine months, improving to 90% within a year.
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