Royal Mail to allow part-time posties to work more to improve service
Summary
Royal Mail will let part-time postal workers increase their hours to improve delivery service. The company plans to invest £500 million over five years and change delivery schedules, including reducing second-class post delivery to every other weekday and stopping Saturday delivery for second-class mail, to meet its targets.Key Facts
- Part-time Royal Mail postal workers can work more hours to help improve delivery times.
- Royal Mail will spend £500 million over the next five years on improvements, such as giving posties more familiar routes.
- Delivery targets were relaxed by the watchdog Ofcom, but Royal Mail still missed those lower targets recently.
- Changes include delivering second-class and low-priority mail every other weekday instead of daily; parcels will still be delivered Monday to Saturday.
- Royal Mail plans to stop Saturday delivery of second-class mail, pending a vote by postal workers through their union (CWU).
- The Communication Workers’ Union supports plans to fix problems but questions if Royal Mail will provide enough support and resources.
- Royal Mail denies claims that it prioritizes parcels over letters for profit.
- The company says six-day-a-week letter delivery is outdated and the new plans align with practices in other European postal services.
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