McDonald's boss on abuse claims: 'I don't want to talk about the past'
Summary
The boss of McDonald's UK and Ireland, Lauren Schultz, said she does not want to discuss past abuse claims at the company but acknowledged the behavior was unacceptable. McDonald's has taken steps to improve workplace safety after a BBC investigation revealed sexual assault, harassment, bullying, and racism experienced by staff.Key Facts
- Lauren Schultz became McDonald's UK and Ireland chief executive in September 2023.
- A 2023 BBC investigation reported over 100 workers claiming sexual assault, harassment, racism, and bullying at McDonald's UK.
- McDonald's apologized and created a new unit to handle complaints after the report.
- The UK equality watchdog required McDonald's to implement new sexual harassment training.
- Schultz emphasized a zero-tolerance policy toward abuse and a commitment to a safe workplace.
- Schultz said she prefers to focus on building a better future instead of discussing past problems.
- A union leader said fixing workplace issues requires listening to workers, not silence.
- McDonald's launched a paid work placement program aiming to help 2,500 young people, including those not in education or training.
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