Greggs rolls back self-service cabinets in shoplifting hotspots
Summary
Greggs is removing self-service display cabinets in some stores where shoplifting is common. Instead, staff will give products to customers from a secure counter to reduce theft.Key Facts
- Greggs is changing some stores by removing self-service cabinets that were easy to steal from.
- The stores affected include locations in Croydon, Peckham, Whitechapel, Upton Park, Birmingham, and Wilford.
- Staff will now serve customers behind theft-proof counters instead of letting them help themselves.
- Greggs is also testing new software that shares information directly with police.
- Shoplifting in England and Wales passed 500,000 offenses last year, causing problems for many retailers.
- Other companies like Pret a Manger and Costa have hired security guards to prevent theft.
- The British Retail Consortium says criminal gangs are systematically targeting shops and shoplifting costs the industry about £400 million yearly.
- Violence against shop workers is increasing, with many attacks involving weapons.
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