Cleveland Clinic CEO: AI Can’t Work Without Fixing the System First
Summary
Dr. Tom Mihaljevic, CEO of the Cleveland Clinic, says artificial intelligence (AI) can help improve health care but is not a complete solution. The health system must first fix existing problems and prepare well to successfully use AI tools for better and more affordable care.Key Facts
- Dr. Mihaljevic leads the Cleveland Clinic, which works with AI companies like Palantir, IBM, and Oracle.
- He believes AI is not a magic fix but can speed up changes needed in health care.
- The biggest issue in health care today is providing timely, high-quality care at affordable prices, which the current system fails to do.
- Cleveland Clinic spent five years restructuring to unify its services and data across 370 sites worldwide for better AI integration.
- The clinic hired AI and data experts from outside health care, especially from Silicon Valley, to bring new knowledge.
- Recruiting tech talent is expensive, and many health systems may not afford it, raising concerns about a growing gap between those with and without AI resources.
- There is awareness in the health industry about the risk that AI could increase disparities in care quality and access.
- The U.S. Department of Health and Human Services is involved in addressing these concerns.
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