‘Completely horrible’: UK job hunters share frustration with AI interviews
Summary
Almost half of UK job seekers have experienced interviews conducted by artificial intelligence (AI). Many candidates find these AI interviews uncomfortable, impersonal, and sometimes frustrating, leading some to abandon job applications when AI interviews are involved.Key Facts
- 47% of UK job seekers have taken part in AI interviews, based on a survey by Greenhouse with 2,950 respondents.
- 30% of UK candidates stopped applying for jobs when they learned an AI interview was required.
- AI interviews often involve prerecorded questions and require candidates to respond on camera without live human interaction.
- Candidates describe AI interviews as awkward, humiliating, and lacking personal connection.
- Some candidates said they were not sure if their AI interview responses were even reviewed by real people.
- AI interviews are used by companies to handle many applications quickly because it is hard for HR staff to review all candidates manually.
- In many cases, passing the AI interview leads to an in-person interview later in the process.
- Some job seekers feel pressured to complete AI interviews because they are required to continue their application.
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