After Spirit Airlines shutdown, how passengers can get home and get refunds
Summary
Spirit Airlines has stopped all flights and gone out of business after 34 years. Other airlines are offering discounted fares to help stranded Spirit passengers find new flights, while Spirit is processing automatic refunds for credit and debit card bookings.Key Facts
- Spirit Airlines ceased operations immediately and filed for bankruptcy.
- Airlines like American, United, Delta, JetBlue, Frontier, and Southwest are offering reduced "rescue fares" for former Spirit passengers.
- Southwest’s discounted fares are available only at airport counters through May 6, while United’s offers last up to two weeks online.
- Spirit will automatically refund customers who paid with credit or debit cards.
- Passengers who booked through travel agents should request refunds directly from those agents.
- Customers using vouchers, points, or credits may have to wait until the bankruptcy process resolves.
- The U.S. Department of Transportation advises passengers to contact credit card companies for chargebacks if refunds are not issued.
- Travelers are encouraged to keep all documents related to their Spirit bookings to help claim refunds or file complaints.
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