Spirit Airlines shutdown: How to get home and get refunds
Summary
Spirit Airlines has stopped flying and will shut down its operations. Other U.S. airlines like American, United, Delta, and Southwest are offering special discounted fares and other help to passengers who need new flights. Spirit is refunding customers who paid with credit or debit cards, and travelers can seek refunds through their credit card companies or travel insurance if needed.Key Facts
- Spirit Airlines has ceased operations and is shutting down.
- Several airlines are offering reduced prices, called "rescue fares," for passengers stranded by Spirit’s shutdown.
- Southwest's rescue fares are available only at airport ticket counters until May 6, while United allows online bookings for up to two weeks.
- Passengers who paid Spirit with credit or debit cards will get automatic refunds.
- Those who booked through travel agencies must ask the agencies for refunds.
- Travelers can ask their credit card companies for a "chargeback" if they don’t get refunds, as allowed by law.
- American and United are adding flights and using bigger planes to help more stranded passengers.
- Spirit employees stuck on trips can get travel help from other airlines, and some companies are offering job interview help for displaced Spirit workers.
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