Spirit Airlines says it has refunded most customers after shutdown
Summary
Spirit Airlines has stopped flying after failing to get a $500 million federal bailout and is refunding most customers with tickets. Other airlines are helping stranded Spirit passengers by offering discounted fares and new flights.Key Facts
- Spirit Airlines began shutting down operations after not securing a $500 million federal bailout.
- The airline is refunding most customers who bought tickets with credit or debit cards.
- Passengers who paid cash or used airline points are currently not eligible for refunds.
- Refunds for those using vouchers, credits, or Spirit points will be decided later through bankruptcy proceedings.
- Airlines like United, American, Delta, Frontier, and Southwest are offering special fares to help Spirit passengers.
- United rebooked about 14,000 Spirit passengers and is offering discounted fares through May 16.
- JetBlue added 11 new routes from Fort Lauderdale and matched Spirit members’ loyalty status for a limited time.
- Spirit’s closure opens opportunities for other airlines to serve its routes and gain customers.
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