South East Water CEO to step down after Kent and Sussex supply outages
Summary
The chief executive of South East Water, David Hinton, has announced he will step down this summer after major water supply failures affected customers in Kent and Sussex. His resignation follows the recent departure of the company’s chairman and a critical report by UK MPs blaming leadership problems for the outages.Key Facts
- David Hinton joined South East Water’s board in 2013 and will stay for a smooth leadership change.
- The company faced serious water supply outages from November to January, affecting thousands of customers.
- The chairman, Chris Train, resigned last week after MPs expressed no confidence in the company’s leadership.
- MPs on the Environment, Food and Rural Affairs (Efra) committee criticized the company’s poor response and leadership.
- The outages were caused by neglected infrastructure, poor risk management, and lack of investment.
- South East Water was slow to restore water, communicated poorly with customers, and did not provide enough emergency water supplies.
- Community groups and MPs had called for the CEO’s resignation to improve leadership and protect customers.
- The interim chair of South East Water thanked Hinton for his service while emphasizing the need for new leadership.
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