This couple lost £1,000 after their flight was cancelled - here is what to check so you don't
Summary
A couple lost around £1,000 after their flight home from Sri Lanka was cancelled due to the conflict near Iran. Their travel insurance did not cover losses related to war, highlighting the need to carefully check insurance policies before booking holidays.Key Facts
- Debbie and Ardon Rainbird were stuck two extra weeks in Sri Lanka after their flight through Doha was cancelled because of the Iran conflict.
- Their annual travel insurance did not cover war-related disruptions, causing them to lose about £1,000.
- Their tour operator covered some extra hotel costs, but the couple moved to a budget hotel afterward.
- Adding optional coverage for war-related issues could have covered their extra costs.
- Many travel insurance policies exclude coverage for travel to areas under Foreign Office war or travel warnings.
- Airlines must provide alternative flights or refunds for operational flight cancellations like jet fuel shortages.
- Travelers should inform insurers if they change destinations and may face extra charges.
- Buying insurance as soon as a trip is booked helps ensure coverage for cancellations or disruptions.
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