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M&S says customer data stolen in cyber attack

M&S says customer data stolen in cyber attack

Summary

Marks & Spencer (M&S) revealed that a cyber attack resulted in the theft of some customer data including names, addresses, and phone numbers. The company stated that financial information like payment details was not compromised and reassured customers by asking them to reset passwords. M&S is working to resolve the issue and has informed users via email about the incident.

Key Facts

  • M&S reported a cyber attack resulted in the theft of customer data.
  • Stolen data includes names, home addresses, phone numbers, and online order histories.
  • No payment card information or account passwords were stolen.
  • M&S is encouraging customers to reset their online account passwords.
  • The company has notified website users and contacted relevant authorities.
  • M&S is working with cybersecurity experts to handle the situation.
  • Online orders are currently suspended since April 25 due to the cyber attack.
  • The attack involved a group using a service called DragonForce for planning and execution.
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