EU proposes end to ‘five tabs, three apps and a prayer’ for cross-border train bookings
Summary
The European Commission has proposed new rules to simplify buying train tickets for cross-border travel within Europe. These rules would let passengers buy one ticket for a whole journey across multiple countries, get better help if trains are late or cancelled, and increase competition among train companies.Key Facts
- Currently, buying tickets for cross-border trains in Europe is complicated and often requires using many websites and apps.
- The new EU proposal aims to allow passengers to buy a single ticket for multi-country train journeys by 2029.
- Major train companies like Deutsche Bahn and SNCF would need to sell competitors’ tickets on their sites and share data with booking platforms.
- Passengers would get protections if they miss connections, including options for the next train or refunds, plus food and accommodation if needed.
- The proposal needs approval from EU member countries and the European Parliament before becoming law.
- Some train operators oppose the plans, saying the market already works well and the rules could raise ticket prices.
- Consumer groups support the changes, saying booking has become too complicated and easier booking could encourage more train travel.
- EU officials expect more competition and transparency to lower ticket prices and increase train use across Europe.
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