Chippy boss installing self-service tills as 'abrupt' customers query prices
Summary
A fish and chip shop owner in Pembrokeshire is adding self-service tills to help staff handle customers asking about price increases. The owner explained that rising costs for fish, fuel, and wages have forced shops to raise prices, making popular items like cod more expensive.Key Facts
- Fish and chip prices have risen from £6.48 in 2019 to £11.17 in March 2024 on average.
- The price of cod, a popular fish, could double by September 2024, according to the chip shop owner.
- Rising costs include national minimum wage increases, fuel prices, and ingredients like fish and potatoes.
- Staff face pressure from customers questioning price hikes, causing some workers to leave.
- Self-service digital kiosks will be installed to reduce staff stress and manage busy times.
- Some shops are considering offering different, more affordable fish options as cod and haddock become more expensive.
- Customers show mixed reactions about trying alternative fish varieties, with some preferring to stick with cod.
- The National Federation of Fish Friers reports rising prices have reduced customer visits in many fish and chip shops.
Read the Full Article
This is a fact-based summary from The Actual News. Click below to read the complete story directly from the original source.