A pothole has burst my tyre - what now and how do I claim?
Summary
A BBC investigation found that about 75% of pothole damage claims made by drivers in the UK are rejected. Potholes form when water damages road surfaces, and fixing them would cost billions. Many motorists and residents are frustrated with the poor condition of local roads and the difficulty in getting compensation for damage caused by potholes.Key Facts
- Potholes form when water seeps into road cracks, freezes, and expands, breaking the surface.
- There are over one million potholes on UK roads, with about six per mile on council-managed roads in England and Wales.
- Fixing all potholes on local roads in England and Wales is estimated to cost £18.6 billion.
- BBC data shows over 146,000 vehicle damage claims from potholes in five years, but councils paid out only £13.5 million.
- Only about 24% of pothole damage claims made to councils are successful.
- Residents in places like Netherfield report roads are very damaged, affecting their vehicles and daily life.
- Local councils have tried some repairs and increased pothole-filling efforts, but many people remain unhappy.
- Pothole repairs and road conditions have become important local election issues in some areas.
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