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Greeting customers deters shoplifters, police say

Greeting customers deters shoplifters, police say

Summary

Police in Lancashire, England suggest shop owners greet customers quickly when they enter a store to help prevent shoplifting. This advice comes amid rising theft rates, with the British Retail Association reporting significant financial losses from shoplifting.

Key Facts

  • Lancashire Police advise greeting customers within three to five seconds to deter shoplifters.
  • Shoplifting in England and Wales recently reached its highest levels in about 20 years.
  • In the year ending March, there were over 530,000 shoplifting incidents reported.
  • Shoplifting costs retailers and customers approximately £2.2 billion annually.
  • Retailers report increasing violence and abuse against staff linked to theft incidents.
  • Police guidance suggests maintaining a safe distance from potential shoplifters and involving managers or security if staff feel unsafe.
  • Operation Vulture by Lancashire Police includes increased patrols and collaboration with retailers to tackle shoplifting.
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