Motability withdraws compulsory black boxes after criticism from drivers
Summary
Motability has stopped requiring new drivers under 30 and new leaseholders to use black boxes in vehicles after users raised concerns. The black boxes tracked driving habits to improve safety and manage insurance but caused problems for some disabled drivers.Key Facts
- Motability runs a scheme that lets people with certain disability benefits lease vehicles.
- Since April, new drivers under 30 and new leaseholders were required to have black boxes installed.
- Black boxes tracked driving, rating habits like speed and braking using an app.
- Poor ratings could lead to removal from the Motability scheme.
- Drivers reported the app was inconsistent and did not handle their driving adaptations well.
- Actor and disability campaigner Keron Day, who has cerebral palsy, helped lead criticism against the black box rule.
- Following feedback, Motability paused the "Drive Smart" black box program starting May 22.
- Motability plans to work with users to improve the program and create a panel for feedback.
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