Your doctor’s AI notetaker may be making things up, Ontario audit finds
Summary
An audit in Ontario found that AI medical scribes, which help doctors take notes, often make mistakes like adding wrong information or missing important details. These errors could harm patient care, and the evaluation process for these AI tools gave little importance to accuracy.Key Facts
- AI medical scribes automatically write notes from doctor-patient talks.
- Ontario’s auditor general tested 20 AI scribes approved by the government.
- All 20 AI scribes had problems with accuracy or completeness in at least one test.
- Nine vendors created false patient information, and 12 transcribed info incorrectly.
- Seventeen vendors missed key mental health details in the notes.
- The average AI scribe scored 12 out of 20 on accuracy, but accuracy was only 4% of the total approval score.
- The evaluation gave greater weight to local company presence than to accuracy.
- The report recommends doctors review and confirm AI-generated notes before adding them to medical records.
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