IoT gadget maker AcuRite shares reasoning for killing customers’ favorite app
Summary
AcuRite will stop supporting its old My AcuRite app on May 30 because the technology behind it is outdated. Customers must switch to the new AcuRite NOW app, which offers a modern platform but currently lacks some features of the old app.Key Facts
- The My AcuRite app, used since 2016, will no longer work after May 30.
- AcuRite NOW, launched in June 2025, is the new app for controlling AcuRite devices.
- The new app runs on a modern cloud platform that allows better updates and smart home integration.
- Some features from the old app, like renaming multiple sensors and detailed temperature reports, are missing but may return later.
- AcuRite NOW charges a subscription fee to share data with the Weather Underground service, unlike the old app that was free.
- The old app’s technology is hard to maintain because of changing phones, operating systems, and services.
- The web dashboard for device management tied to the old system was removed and a new one for AcuRite NOW is planned.
- AcuRite aims to keep existing weather stations compatible with the new app despite initial customer frustration.
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