Summary
Delta Air Lines and United Airlines are being sued by passengers who say they were charged extra for window seats but ended up next to solid walls with no windows. The lawsuits argue that the airlines do not inform customers about these windowless seats during booking. The legal actions are seeking refunds and damages for many affected passengers.
Key Facts
- Passengers are suing Delta and United because they paid for window seats but got seats without windows.
- The lawsuits request millions in damages for over a million customers from each airline.
- It's claimed that Delta and United do not inform buyers that some seats labeled as "window seats" do not have windows.
- The lawsuits were filed by Greenbaum Olbrantz law firm.
- Some seats on certain Boeing and Airbus planes lack windows due to the location of air conditioning and other equipment.
- The lawsuits say customers might have chosen different seats if they knew they lacked windows.
- Other airlines, like American and Alaska Airlines, provide information if a seat does not have a window during booking.
- United Airlines has not commented on the lawsuit; Delta has yet to respond.
