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How a cowboy builder ripped off his customers – and got away with it

How a cowboy builder ripped off his customers – and got away with it

Summary

A builder named Russell McMaster accepted a lot of money from customers for home improvement projects but allegedly did not complete the work. Although McMaster faced fraud charges, the case was dropped after he repaid a small amount of money. Customers affected by McMaster have struggled to get their money back and face unfinished home projects.

Key Facts

  • Russell McMaster took about £220,000 from seven customers for home improvements.
  • McMaster left many projects incomplete, causing financial losses for customers.
  • He was scheduled for trial over a fraud charge, but the case was dropped because he returned £3,000.
  • One customer, Jim McGinley, reported McMaster to the police after a long wait without work being done.
  • Jim McGinley paid £3,000 for promised internal renovations that were never started.
  • Chris Jardine paid McMaster more than £30,000 for a loft conversion that was left incomplete.
  • Multiple customers have reported McMaster's actions to police and trading standards.
  • McMaster operated under the company names VJL Builders and Alex McMaster Builders.
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