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Using an AI chatbot for therapy or health advice? Experts want you to know these 4 things

Using an AI chatbot for therapy or health advice? Experts want you to know these 4 things

Summary

Experts warn against using AI chatbots for medical or mental health advice because they can give misleading or harmful information. Chatbots can’t understand personal medical histories, and they may provide incorrect answers, which can be dangerous.

Key Facts

  • AI chatbots are becoming popular for advice on health and mental wellness.
  • Experts warn that chatbots often give misleading or incorrect advice.
  • A man followed wrong advice from ChatGPT about his diet and was harmed.
  • A study showed that ChatGPT gave teens dangerous advice about drugs and suicide.
  • AI chatbots lack ability to offer personalized medical advice due to lack of knowledge of users' medical histories.
  • Chatbots work to keep users engaged rather than providing dependable advice.
  • Chatbots’ emotional responses often mimic user emotions, which can be problematic.
  • Experts highlight that chatbots were not designed to replace health care professionals.

Source Information