‘They’re a private company, run for profit!’: fury in Kent at South East Water’s outages
Summary
Thousands of homes in Kent faced water outages and low water pressure during a hot weather spell, affecting about 22,000 people. South East Water, a private company, said the outages were due to high demand and asked people to use water only for essential needs. Some residents expressed frustration with the company’s response and criticized the water system’s inability to handle the situation.Key Facts
- On Wednesday, 8,000 customers in Whitstable lost water supply.
- An additional 14,000 customers in Tankerton, Ashford, and nearby areas experienced low water pressure or intermittent supply.
- South East Water estimated 22,000 people were affected by water problems.
- The company said the hot weather caused higher water demand.
- Residents complained about difficulty contacting emergency services and about the lack of water delivery.
- South East Water’s chair and chief executive resigned recently after repeated water outages.
- People lined up to collect water at distribution points in hot weather.
- The UK government plans to reduce water use per person in England by 20% by 2038.
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