Instagram AI chatbot tricked by hackers to give access to others' accounts
Summary
Instagram fixed a problem where hackers used its AI chatbot to take control of other people’s accounts by pretending to be the account owners. Hackers could change account details and passwords by tricking the chatbot into sending verification codes to their own emails.Key Facts
- Hackers used Instagram’s AI support chatbot to gain access to others’ accounts by faking their location.
- They tricked the chatbot into changing the email linked to the account, allowing password resets.
- Instagram’s parent company, Meta, said the issue is now fixed and affected accounts are being secured.
- Claims that world leaders’ accounts were hacked via this method were denied by Meta.
- A verified Instagram account once used by Barack Obama was reportedly hacked and posted pro-Iran messages temporarily.
- The exact number of accounts affected by the problem is unknown.
- Some victims, including a former Meta security engineer, reported unauthorized password changes and reset attempts.
- Videos on social media showed how hackers used VPNs and the AI chatbot to take over accounts.
- There are concerns Instagram lacks enough human support to help users when AI-related hacks occur.
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