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Lloyds, Halifax and Bank of Scotland app users report outage

Lloyds, Halifax and Bank of Scotland app users report outage

Summary

Users of Lloyds Banking Group’s apps, including Lloyds Bank, Halifax, and Bank of Scotland, experienced problems accessing online banking starting around 11:15 AM BST. Lloyds Banking Group, which serves 26 million customers in the UK, has acknowledged the issue and is being contacted for more information.

Key Facts

  • Lloyds Banking Group owns Lloyds Bank, Halifax, and Bank of Scotland.
  • Customers began reporting app access problems at about 11:15 AM British Summer Time.
  • Lloyds Banking Group is the largest retail and commercial bank in the UK.
  • The group serves around 26 million customers.
  • In March, the bank had a data problem affecting nearly 500,000 customers, causing some to see other people’s transactions.
  • The current outage was reported on the site Downdetector, which tracks internet service issues.
  • The bank has been contacted for comments about the current outage.
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