People in the US: tell us about your difficult consumer experiences
Summary
The Guardian is asking people in the United States to share their difficult experiences with companies. They want to know about problems like bad products, trouble getting refunds, or poor customer service, and they may follow up for more details.Key Facts
- The Guardian is collecting stories from US consumers about problems with companies.
- People can share details like dates, money involved, and what happened.
- The form can be filled out anonymously or with personal information.
- Submitted information is encrypted and kept private.
- The Guardian may contact contributors for more details.
- People can choose if and how their story is published.
- The survey is aimed at people aged 18 or older in the US.
- The goal is to understand why US consumers feel angry or frustrated.
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